Before contacting us for technical support, please make sure if you have the latest version of DeployMaster. New versions are released often. Select Help|Check for New Versions in DeployMaster's toolbar to have it automatically open a web page that tells you whether you have the latest version or not. You can also read Deploymaster's version history on this web site.
If you have purchased a license to DeployMaster, you are entitled to free technical support via email. If you have not yet bought a license but are still evaluating the software, you can receive technical support for problems that prevent you from properly evaluating DeployMaster.
When requesting technical support, please mention important details such as which version of DeployMaster you are using (you can see this by selecting Help|About from the toolbar) and which operating system (Windows 98, Windows 2000, etc.) you are using. Try describing your problem in as much detail as you can. The more information you provide, the easier it is to locate and solve the problem, and the faster we can serve you. Otherwise, we will have to ask you for more information.
The appropriate email address for technical support is email@example.com.
"Thanks for your support, your superior products and your quick and thorough communications!"
— Charles Collins
6 December 2011, Texas, USA
"A very big thank you for your responses to my questions. I can assure you that they are much appreciated. You are to be congratulated on your excellent customer support."
— David Goadby
4 March 2009, United Kingdom